BASIS (RMS) Services Sdn Bhd


Wisma BASIS, No 11-15, Jalan Tasik Selatan 8, Bandar Tasik Selatan,

Sungai Besi 57000,

Kuala Lumpur, Malaysia. ​

(603) 9051 6823 / 6999

(603) 9051 6888 ​

© 2019 by BASIS (RMS) Services Sdn Bhd. All rights reserved.




Basis RMS is Malaysia's leading debt collection company established since 1985. We provide collection services of delinquent accounts (institutional, commercial and consumer debt) in Malaysia to Malaysian and international corporations, firms and government institutions.

RMS has solid experience in collecting outstanding debts from defaulting companies, firms and individuals. In recognition of our expertise and ability to deliver, we have been appointed to collect for a number of Malaysian financial institutions and corporations (including government-linked) and government bodies and institutions. We have a powerful resource in our ability to access various credit and commercial databases and industry networks which are essential tools for skip tracing. 

We have a strong and experienced team of collection managers and collectors who are able to help clients to recover debts without resorting to legal action, which is always expensive and time consuming, especially since Malaysian lawyers are not allowed by law to operate on a contingency basis.

Our collectors are well trained in collection methods and well versed with the Malaysian laws relating to the collection of debts, allowing them in many cases to collect outstanding debts without going afoul of the law or damaging the goodwill and business relationship between client and debtor.

Whenever a debtor has gone out of business or has absconded, we are able to trace the debtor's whereabouts and make a fiscal assessment of the collectibility of the debt should clients choose to resort to legal action and therefore eliminating unnecessary expenses should there be no chance of recovering the outstanding debts or any part thereof.

  • Integrity (We uphold the highest standards of integrity in all of our actions.)

  • A Will to Win (We exhibit a strong will to win in the marketplace and in every aspect of our business.)

  • Creativity

  • Accountable for commitments, results, and quality to customers, shareholders, partners, and employees.

  • Teamwork (We work together, across boundaries, to meet the needs of our customers and to help the company win.)

  • Passion for customers, partners, and technology.

  • Willingness to take on big challenges and see them through.

  • Self-critical, questioning, and committed to personal excellence and self-improvement

  • Social responsibility (We are good citizens in the communities in which we live and work.)

  • Global Citizenship (participating responsibly in the global marketplace, understanding and respecting the laws, values and cultures wherever we do business; profitably growing in all markets; promoting a healthy business climate globally; and contributing positively in every community we call home, both personally and organizationally.)


preliminary analysis

We assist in evaluating the credit history and existing financial status of debtor using our credit and commercial databases before deciding on suitable method of collection against the debtor

debt collection

Basis professional collections help u to recover your debts faster, more effectively and acceptable locally and international collection practice to protect your reputation

Handling of debtors' cheques

We advise debtors to pay by way of crossed and account payee cheques or bank drafts made out in favour of our clients



Monthly progress reports will be sent to our client for updates

Asiagate | BASIS RMS | Debt Collection Company Malaysia

Asiagate is an Asian credit reporting network. Membership to this network is by invitation and is specially chosen from the country's best and most established credit reporting agency. It was set up in 2001 with only 4 members and today it has 11 members. Asiagate was launched by YB Datuk Seri Utama Dr Rais Yatim, the then Minister in Prime Minister Department in 2003. Asiagate is linking up with other international groupings to enable it members to check on their customers and suppliers online globally. BASIS is one of the founding members.